Contact information

Contact Information
We're here to help you keep your home spotless! At eliteplusl.com, we value our customers and are dedicated to providing the best support for our Premium Mops and Cleaning Tools. Whether you have a question about an order, need shipping information within the US, or want to know more about our latest cleaning solutions, our team is ready to assist.
Get In Touch
  • Operator: Jacqueline Williams
  • Email: support@eliteplusl.com (We aim to respond to all inquiries within 24 hours on business days.)
  • Phone: 561-220-5998
  • Address: 2031 NW 43rd Ter, Apt 141, Lauderhill, FL 33313-4309, United States
Business Hours
Our customer support team operates from Lauderhill, Florida. Please note our operating hours:
  • Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
  • Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
  • Order Tracking: Please include your order number in your email for faster service.
  • Shipping: We offer Free Domestic Shipping on all mop orders across the United States.
  • Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
  • Secure Payment: All transactions are securely processed in USD.